Return policy

Return policy

Return policy

Welcome to alathus.com. We are  providing you a proper direction return & refund with exchange after placing your order by through which you can return & refund also you can exchange your product after purchased. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (USA) country.


RETURN POLICY OF 30 DAY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

WAYA OF RETURN PROCESS

After getting your product If you need to return your product then you can contact with us at, [email protected] or call us at,+1(216)-279-5792. If your return is accepted, we'll send you a return shipping label, as well as for instructions on how and where to send your package through which you can sent back your product properly to us. we hope we will assist you all time for return your product.

DEFECTIV AND WRONG PRODUCT

After getting your product if you got defective and wrong product like damaged product, wrong product, color mistake, over size product and others problem if you find this then you contact us immediately. we can evaluate the issue as soon as possible and make it right.

EXCHANGE PRODUCT

when you will get your product if you mind that you need to exchange your product then you can contact with us at, [email protected] or call us at,+1(216)-279-5792. we will provide you to exchange your product also give you right product on your demand.

REFUND

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded to your original payment method. Please remember, it can take some time for your bank or credit company to process and post the refund too.

RESTOCKING CHARGE

We do not have any restocking charge. you can return your product free of cost.

If you need any kind of help or suggestion please feel free to contact with us:

Support 24/7-

Email: [email protected]
Phone:+1(216)-279-5792
Address:210 E Trade St, Charlotte, NC 28202, United States.