Shipping Policy

Shipping Policy

Shipping policy

Welcome to alathus.com. alathus.com is an e-commerce store of t-shirt. This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

1. SHIPPING COSTS

Shipping cost - Free shipping.

We do not charge anything for shipping.

2. TRANSIT, HANDLING, ORDER CUT-OFF TIME

Transit time is 3 to 4 business days (Monday-Friday). Processing or handling time is 1-2 business days (Monday-Friday). Order Cut-off time will be 05:00 pm. (GMT-05:00) Eastern Standard Time (New York).

3. TRACKING

How to track my order?

After processing the order, you can contact us at, [email protected]. or call us +1(216)-279-5792 .  We will inform you that the order has been sent out.

4. DELIVERY TERMS

Free shipping.

We use Port Express to delivery the products.

5. CANCELLATIONS

Can I cancel the order?

All order will be automatically processed and shipped immediately after placing the order. If you want to cancel an order, please send a cancellation request via email within 24 hours after placing the order. If the order has not been shipped, you will get a refund. Once transportation is arranged, it can not be cancelled.

6. PARCELS DAMAGED IN TRANSIT

If you find a parcel damaged in transit, if possible reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact service with the next step.

7. TAX

We do not charge any kind of tax.

If you have any questions, suggestions or complaints, please contact us at the address given below:

Support 24/7-

Email: [email protected]
Phone:+1(216)-279-5792
Address:210 E Trade St, Charlotte, NC 28202, United States.